FAQ

Frequently Asked Questions about our Online and Live Auctions:

Q:  How do I bid?

A:  All bidders MUST register completely whether online or at our live auction. Once your registration is complete you will be able to bid.  The directions for registering are provided and easy to follow.  Please be certain to read all of the information provided about bidding in our auctions.  Completed registration will signify that you have read and agree to all requirements for bidding. 

At our Live Auctions, you will be given a bidder number.  When you see something on the Auction Block that you are interested in owning, raise your bidder number high so that our staff and our auctioneer can see you are bidding.  Sometimes the bids from the audience come rapidly and close together.  If you have any questions about the bidding process, please ask our floor staff for assistance.

Q:  Are the items I bid on guaranteed or warrantied?

A:  All items at auction are sold and shipped as is, where is, with no guarantee or warranty. All sales are final for any reason.

Q:  Are Items in the auction with Reserve?

A.  In the State of Florida, all auctions, except for those specifically noted to be an ABSOLUTE auction, are assumed to be with reserve.  The auctioneer does not have to note which items are reserved nor are they required to reveal the reserve price. They do not have to note that the auction itself is with Reserves--this is assumed to be the case even if some auctioneers or consignors choose not to place a reserve for every item or some items may not have a reserve.   Items which do not meet a set reserve may be passed by the auctioneer, meaning that they do not get sold unless the reserve is met.

An absolute auction is one where the highest bidder, regardless of bid price, will win the item. There is no set reserve for an absolute auction.  These are rare. 

The starting bid amount is set by the auctioneer and cannot be changed by a bidder.


Q:  When do I have to pay for my items?

A:
  • Online auction items need to be paid for within 48 hours from the time you win the bid.  
  • LIVE auction items must be paid by the end of the auction on the same day as the auction
  • For benefit auctions, all items must be paid by the end of the benefit event.  
  • For mobile home auctions, please read the registration documentation for the specifics regarding payment deadlines and methods.
Q:  How long do I have to pick up my items (or make arrangements for shipping)?

A:
  • Online Auction items will be shipped to the address you listed in your registration within 3 business days from the date you have paid your auction invoice.  At this time, pick up of online auction items is NOT offered.  Buyer is responsible for paying all shipping and handling.
  • Live Auction items must be picked up the day of the auction by the time we close our auction doors for the day, unless specifically noted otherwise for a specific auction listing and registration.  Be sure to bring appropriate helpers, trucks, dollies and straps as we do not provide assistance moving items from our auction house to your vehicle.  We do not have a delivery service.
  • For Benefit Auctions, the items must be paid for and picked up by the time the benefit auction ends.
  • For Mobile Home Auctions, if the home is being moved, it must be moved and completely off of the property within 30 days from the end of the auction
Q:  What happens if I fail to pick up my items?

A:  Failure to pick up auction items on time per our auction rules and this website will result in forfeiture by the bidder of both the payment and the auction item.  We do not give refunds. We do not have space to store items.

Q:  Do you provide shipping for online auctions?


A:  Yes. The cost of shipping is included in with the invoice for Online Auctions and is automatically calculated and paid for by you with your purchase.  

We provide shipping for ONLINE AUCTION items ONLY.  We will determine the best shipping method based on the object's size and weight. We will ship via United State Postal Service first class if the item qualifies per USPS requirements or parcel post. We do not provide expedited shipping services although if the costs to ship first class or parcel post is more than the USPS flat rate, we will ship the flat rate. Please be aware that we do not control the length of time it takes for packages to arrive.  We will get a tracking number for items.  No items will be shipped until auction invoices are paid, including all shipping and handling costs. The cost of shipping will include insurance for the price you paid for the item. If your item(s) are damaged or lost in shipping, YOU will need to contact the shipper to file a claim.  Nifty Groovy Auctions will in no way represent you in any claim for shipping losses nor be responsible for shipping damages or loss.

Q:  What if I decide I do not want the item I bid on?

A:  It is a crime to bid on auction items and then not pay for them.  At the time that you bid on an item by law this is considered a legal agreement and you are agreeing to be responsible for the purchase if you are the high bidder.  Failure to pay for items you bid upon will result in being banned from bidding in future auctions and may result in further actions.

Q:  What is a buyer's premium?

A:  A buyer's premium helps the auctioneer and auction business defray the costs of holding an auction including marketing and advertising, the costs and fees for online access and website hosting, for the time and personnel needed to organize and run the auction.

Q:  Do you charge a buyer's premium?

A:
  • Online Auctions we charge a 15% buyers premium.
  • Live Auctions we charge 15% buyers premium for credit and check payments and 10% buyer's premium for cash payments.
  • Benefit Auctions we charge 15% buyer's premium for credit and locally imprinted check payments and 10% buyer's premium for cash payments.
  • Mobile Home Auctions buyer premiums are on an auction by auction basis. Please refer to the specific auction.